…accelerating your business…

Tigerpaw Software

Business Enhancing Software

Tigerpaw Software

Tigerpaw Software is an all-in-one business automation software package built to streamline all aspects of service, delivery and sales, all from one database. Tigerpaw’s flexibility enables all businesses with a service functionality to fully automate all business processes from one central database.

Tigerpaw Software is the result of extensive customer involvement, state-of-the-art technology, and lots of hard work. Tigerpaw’s incredible usability enhancements as well as the new features that will help you better organise your business, optimise your customer experience, fuel your revenues, and create a new level of excellence within your organisation.

SEPTEMBER 2011: Tigerpaw 11R2, the latest release from Tigerpaw Software, is now available. Check out all the exciting new feature now! – Tigerpaw 11 R2


The Tigerpaw Software Solution

Tigerpaw is unlike any product on the market. The software covers all aspects of your business from:


Tigerpaw software works with concurrent licenses and each module is designed to support a role in your organisation. Regardless of the modules or add-on products you choose, Tigerpaw acts as one integrated system, to make running your business easier and make your people more effective.


Tigerpaw Accelerator Series Add-on modules

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Tigerpaw Exchange Integrator

Tigerpaw Software’s new Microsoft Exchange Integrator keeps your contacts, appointments, and to-dos synced between Exchange Server and Tigerpaw in real-time. If you’re using a mobile device that syncs with Exchange Server (such as Blackberry), you’ll really enjoy the seamless synchronisation of your tasks and contacts between your mobile device and Tigerpaw by way of the Microsoft Exchange Integrator!

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Tigerpaw Email Connector

When you send an email from the Service Order, Tigerpaw will add the service order number to the subject of the email, replace the rep’s return address with the shared support address, and copy the email contents to the service order notes. When customers reply to your techs, those emails are sent to your support email address so that all correspondence is saved in customer and service order notes.

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Tigerpaw Customer Web Portal

Designed in .NET technology, Tigerpaw’s web portal is a proven way to lower operational and labour costs while increasing customer loyalty. The Customer Web Portal also serves as a virtual customer help desk, providing better customer support to your clients around the clock.

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Tigerpaw Employee Web Portal

Tigerpaw’s Employee portal gives you web access to your client’s most valuable information, allowing you to better service your clients and sell more product from any location. When you visit a customer’s site, you can view the client’s past service history, update your service order, and enter your time, making delay’s in ticketing and time entry a thing of the past.

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Tigerpaw Managed Services Integrator

With MSP Agreement Billing in Tigerpaw you can define the conditions and manage your MSP agreements – including what types of monitoring performed and at what price, as well as defining any fixed items such as unmonitored monthly backup. Using the MSP Billing wizard, you can quickly generate invoices for all of your agreements, with up to-the-minute asset information.

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Contact Us Contact a CCS representative for more information, a demonstration or pricing on 02 8208 9012 or complete the contact form.